Dental Practice Coordinator

If you enjoy working with patients, then please consider joining our remarkable team in New Albany. We specialize in general dentistry and guide patients through procedures using state-of-the-art technology, specialized training, and most of all, a fun, healthy approach toward building a lifetime of healthy and happy smiles. We feel we are able to do this using the Core Values which guide our interactions every single day. If this rings true for you, then we might be a great fit.

As a Dental Practice Coordinator you will be responsible for coordinating dental appointments with doctor schedules, coordinating insurance benefits, working with other health professionals, and helping patients schedule their appointments. A Practice Coordinator must demonstrate exceptional interpersonal skills, while maintaining a high level of professionalism.

Why Should You Apply?

• Competitive market rate wages relative to skill and tenure
• In-office training for self-development and progression in the industry if desiring greater skills
• Top benefits including Medical Insurance and 401K match
• Excellent growth and advancement opportunities
• Consistent hours, up to 40 hours/week.
• Most of all, we are a team that focuses on our patients, each other, and most of all, a fun learning environment that makes the days fly by
• Team that focuses on family, individuals, and each other!

Responsibilities include:

• Use of multi-line phone to make, answer, and direct phone calls.
• Posting and submitting insurance claims.
• Coordinate appointments to maximize the daily production goal.
• Monitor the schedule throughout the day to ensure that it runs smoothly.
• Explain treatment options and procedures.
• Work closely with the dentist and dental staff to schedule treatment in a timely manner according to urgency of treatment.
• Work with the dentist to determine options for completion or treatment.
• Present the patient with all options and a financial estimate for all options.
• Check accounts balances of patients coming in and prepare to discuss any monies due.
• Work with insurance companies to approve dental and medical procedures.
• Receive and enter payments to appropriate accounts.
• Balance cash, match bank deposit slips, and receipts daily.

Requirements/Competencies

• Available to work practice hours of 6:30 am to 4 pm Monday through Friday.
• Knowledge of dental procedures preferred.
• Basic knowledge of Microsoft Word and Excel and Open Dental (Preferred).
• General knowledge of proper grammar, punctuation, and spelling.
• Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone.
• Ability to work on multiple projects at once.
• Ability to work both independently and cooperatively in a team setting.