Stillwater Pediatric Dentistry is seeking an experienced Patient Coordinator that will focus on creating a warm and welcoming experience for our patients and their families while they're visiting our office. If you enjoy working with children and are looking to be apart of a friendly, caring and professional team, we are the office for you. You will play a crucial role in providing excellent customer service, ensuring a smooth operation, and contributing to our practice's growth.
As our Patient Care Coordinator, you'll be the first point of contact for our patients and their families. You'll be responsible for greeting and welcoming them as they arrive, answering phone calls and emails, scheduling appointments, verifying insurance, and providing information about treatment options and fees.
In addition to these primary responsibilities, you'll also be responsible for:
- Building and maintaining relationships with our patients and their families, ensuring that they receive the care and attention they need to feel comfortable and confident in their dental care.
- Coordinating with other members of the dental team to ensure that patients receive the highest quality of care in a timely and efficient manner.
- Maintaining and managing patient records in compliance with privacy and security regulations
- Correspondence with referring providers
To succeed in this role, we would recommend:
- 12 months experience as a Dental Patient Care Coordinator or a similar role in a medical office environment with direct patient contact via phone and in person.
- Strong communication and interpersonal skills.
- Proficiency in using computer software, including practice management software, Microsoft Office, and electronic health records.
- The ability to multitask and work efficiently in a fast-paced environment.
- Strong work ethic and sense of personal integrity
- Dependable
- High attention to detail
- Knowledge of dental terminology and procedures, which would be a plus, but we'll provide training to help you learn
In return, we offer a competitive salary, benefits package, and a supportive and positive work environment. You'll be part of a team that is passionate about providing the best dental care possible to our patients.
If you're an energetic and dedicated individual with a passion for patient care, please submit your resume and cover letter for consideration. Join our team and make a real difference in the lives of our patients!
RDAs and CRDAs are encouraged to apply.
Hourly compensation will be based on experience -ranging from $24.00 or more depending on level of experience
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Disability insurance
- Employee discount
- Life insurance
- Paid time off
- Retirement plan
Healthcare setting:
- Dental office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Dental Terminology: 1 year (Preferred)
- Dental or Medical office: 1 year (Required)
Ability to Commute:
- Stillwater, MN 55082 (Required)
Work Location: In person