Dental Office Receptionist / Patient Coordinator

We are looking for a Receptionist to join our team! We foster positive energy and growth, we hire and grow team members who will support the business and clinical needs. As a Receptionist, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Receptionist, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! The successful candidate must be hard-working and motivated, and who's willing to bring passion in helping our team provide the best patient care to the communities we serve. Schedule: Tues - Fri (8:30AM - 5:00PM) subject to change.

Responsibilities in the role:

• Greet and welcome patients as they enter the office to create a great first impression of our team

• Manage front office duties including answering phones, checking office mail and email, communicating with patients and insurance companies

• Utilize Open Dental for patient scheduling and records

• Schedule and confirm appointments for providers in the office

• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage

• Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients

Minimum Qualifications:

• Experience working in a fast-paced and customer-centric environment

• Excellent communication and organizational skills Preferred Experience

• 1+ years of experience in a dental or medical setting

• 1+ years of experience with insurance billing and accounts receivable

• Open Dental or other dental software experience

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 29 – 34 per week

Benefits:

• Dental insurance
• Health insurance

Healthcare setting:

• Private practice

Schedule:

• 10 hour shift
• 8 hour shift
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 2 years (Required)
• Dental / Medical Receptionist: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person