Dental Office Receptionist

Join our dynamic team at Doylestown Family Dentistry, where we prioritize exceptional patient care and foster a collaborative work environment. We are currently seeking a Front Desk Receptionist to play a pivotal role in providing outstanding service to our patients, contributing to a welcoming atmosphere, and ensuring a seamless experience for everyone who walks through our doors. Working closely with the Practice Manager, you will play an integral part in creating an all-inclusive, patient-focused culture within our practice.

KEY RESPONSIBILITIES:

· Efficient Patient Flow: Manage patient flow, optimize appointment schedules and minimize wait times in collaboration with the dental staff.

· Exceptional Client Service: Provide a warm, welcoming experience, address inquiries, schedule appointments, and assist patients with insurance benefits and payment options.

· Positive Patient Environment: Maintain a positive, inviting atmosphere in the reception area, ensuring cleanliness and organization for an enhanced patient experience.

· Appointment Management: Coordinate and schedule patient appointments, confirm appointments, and follow up with patients for any scheduling changes.

· Collaboration with Team: Work closely with the dental team to facilitate effective communication and coordination, contributing to a patient-focused collaborative culture.

QUALIFICATIONS & EXPERIENCE:

· High school diploma or equivalent.

· Previous experience in Dental Office administration or a similar role.

SKILLS:

· Excellent organizational and multitasking abilities.

· Strong interpersonal and communication skills.

· Detail-oriented with a focus on accuracy in data entry.

· Client-focused attitude with a commitment to providing outstanding service.

· Problem-solving skills to address patient concerns and scheduling issues.

BEHAVIORAL ATTRIBUTES:

· Positive and professional demeanor.

· Team player with a willingness to collaborate.

· Ability to work in a fast-paced environment.

· Adaptable to changes in the Dental Office workflow.

· Compassionate and empathetic towards patients.

BENEFITS:

· 401(k) retirement plan

· Health Insurance

· Paid vacation

· Sick leave

· Dental benefits

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: In person