Responsibilities:
- -Answer telephones with a greeting, retrieve messages and manage answering machine.
- Schedule new or existing patients when they call or request an online appointment.
- Schedule next appiontment as per the treatment plan recommended by the doctor.
- Verify insurance eligibility, benefit breakdown one day prior to appointments,
- Monitor dashboard reports for patients who are late, or missed or broken appointments.
- Check out the patients and collect and post appropriate co-pay/deductible for the procedures.
- Send insurance prior authorizations when necessary.
- Verify insurance benefits at least once every six months for existing patients.
- Confirm appointments as per office policy.
- Maintain and order office supplies.
- Maintain a clean and professional workplace including patient entrance, waiting areas and bathrooms.
- Additional duties may be assigned.
- Coordinate and supervise dental staff.
- Handle fiscal management, including budgeting, billing, and financial reporting
- Be well versed in utilizing Dentrix software system.
Values and Ethics:
- Treat every team member and patients with respect and dignity.
- Be accountable for yourself and team members
- Welcome and treat all patients and staff without judgement and prejudice.
- Be enthusiastic and ready to help everyone and and don't engage in unproductive gossip and pass time.
- Maintain a professional appearance at all times.
Hours are as follows:
Monday 9 to 7 (1 hr lunch)
Tuesday 8 to 5 (1hr lunch)
Wednesday 10 to 7 (1 hr lunch)
Thursday 7 to 5 ( 1 hr lunch)
Typically work 1 Friday a month from 8 to 2pm ( no lunch)
Note: we only work 17 days a month only , therefore, some months you will have more days off than others depending on the month. Will explain in greater detail upon interview.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Management: 3 years (Required)
- Dentrix: 2 years (Required)
- dental: 3 years (Required)
Work Location: In person