Join Our Team!
North Dallas Dental Group, a leading dental practice located in the heart of Dallas, TX, is on the hunt for a Front Desk Associate to become an integral part of our team. With a practice philosophy rooted in a servant heart, unparalleled hospitality, and a positive workplace culture, we are dedicated to not just meeting, but exceeding the expectations of those we serve. If you're passionate about making a difference and want to contribute to a workplace where continuous improvement, respect, and patient care are in the forefront, we'd love to hear from you.
Key Responsibilities:
- Warmly greet patients upon their arrival, ensuring a welcoming and professional first impression.
- Efficiently manage appointment scheduling, including adjustments and cancellations, to accommodate patient needs while optimizing the practice’s schedule.
- Answer phone calls courteously, providing helpful information and addressing patient inquiries with empathy and professionalism.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information while ensuring confidentiality.
- Process payments and be accountable for billing and insurance coordination tasks.
- Support the practice’s hospitality and patient-focused initiatives by actively contributing to a positive, supportive, and team-oriented environment.
What We’re Looking For:
- High School Diploma or equivalent; further certification in Office Management or a related field is a plus.
- Proven experience in a Front Desk role, preferably within a healthcare or Dental Office setting.
- Exceptional communication skills, both verbal and written, with an emphasis on service and empathy.
- A knack for organization, multitasking, and staying poised under pressure.
- Proficiency in office software (e.g., MS Office) and the ability to learn new systems quickly.
- A genuine servant’s heart with a passion for hospitality and making others feel cared for and valued.
Why Join North Dallas Dental Group?
- Positive Culture: Be part of a team where positivity, respect, and support are not just encouraged but lived by everyone, every day.
- Growth Opportunities: We believe in fostering the growth of our employees through professional development opportunities.
- Competitive Compensation: Receive a competitive salary and benefits package, including health insurance and paid time off.
- Make a Difference: Play a key role in providing a seamless and pleasant dental care experience, making a direct impact on our patients’ health and happiness.
If you are eager to contribute to a team that values professionalism, patient care, and a positive work environment, please submit your resume and a cover letter explaining why you would be a perfect fit for the Front Desk Associate position at North Dallas Dental Group. We look forward to welcoming a new member to our dental family who shares our commitment to excellence, empathy, and hospitality.
How to Apply:
Please send your application to emilou@northdallasdentalgroup.com, including your resume and a cover letter. In the subject line, please write “Front Desk Associate Application – [Your Name].”
We can’t wait to meet you!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 33 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Opportunities for advancement
- Paid time off
Healthcare setting:
- Clinic
- Dental office
- Private practice
Schedule:
- No nights
- No weekends
Work Location: In person