Dental Front Office (Dental Experience Required)

Responsibilities:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient insurance information and collect necessary payments
- Maintain patient records and ensure accurate documentation
- Coordinate with medical staff to ensure smooth patient flow and efficient scheduling
- Adhere to HIPAA regulations and maintain patient confidentiality
- Handle any patient complaints or concerns with empathy and professionalism
- Manage office supplies and inventory, ensuring adequate stock levels at all times
- Assist with administrative tasks such as filing, scanning, and data entry

Qualifications:

- Previous experience in a medical or dental office setting is preferred
- Experience with Eaglesoft Dental Software preferred, but not required
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with dental terminology and procedures is a plus
- Proficiency in using Microsoft Office Suite (Word, Excel, Outlook)

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.

Job Types: Full-time, Part-time

Pay: $17.00 - $23.00 per hour

Expected hours: 16 – 36 per week

Healthcare setting:

• Dental office
• Private practice

Schedule:

• No nights
• No weekends

Work Location: In person