Dental Front Office

We are a general dental office serving families in the Chelmsford-Lowell-Billerica areas. We provide great care through a team of kind and experienced professionals. Many of our patients have entrusted us with their care for a long time.

We are seeking a Front Desk/Receptionist for 2 days a week, with potential to increase to 4 days a week in the future. The ideal candidate has prior experience managing day-to-day operations at a family office, is an independent worker, capable of juggling responsibilities and providing great customer service. Bonus is to have previously worked as a dental assistant.

Responsibilities:

• Scheduling and patient flow: Efficiently manage the appointment schedule, optimizing the day-to-day patient flow to meet production goals. Promptly answer phone calls, addressing patient inquiries in a professional manner. Proactively reach out to patients to schedule follow up appointments. Ensure access for in and out of network patients and emergency cases. Educate patients on insurance benefits and payment options. Perform other administrative tasks to ensure the smooth functioning of the office. Foster a positive work environment and encourage collaboration among staff, including hygienists and dental assistants.
• Billing: Submit insurance claims and run billing processes. Manage accounts receivable. Follow up on outstanding payments. Ensure accurate record-keeping and adhere to billing and coding guidelines.
• Equipment and supplies: Oversee inventory management, proactively ordering supplies as needed. Keep spore logs. Maintain equipment and communicate with repair personnel as needed.
• Compliance and Documentation: Stay informed about and ensure compliance with industry regulations and standards. Maintain accurate and up-to-date patient records. Implement and enforce HIPAA policies to safeguard patient confidentiality.

Qualifications:

• Proven experience managing a dental office
• Strong organizational and multitasking abilities
• Excellent interpersonal and communication skills
• Independent self-starter
• Familiarity with dental billing procedures and insurance processes
• Knowledge of relevant regulations and compliance standards
• Proficient in office software and dental management software

Pay and benefits:

• Competitive hourly rates ( from $22-28 / hour)
• Retirement plan
• Paid time off

If you are an organized and capable professional who enjoys running a dental office, we invite you to join our team. Apply today by submitting your resume and include a message about why you would be an ideal fit for this role.

Job Type: Part-time

Pay: $22.00 - $28.00 per hour

Expected hours: 16 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• Billerica, MA: Relocate before starting work (Required)

Work Location: In person