Address
Form of work
SalaryGeneral Purpose
We are looking for an experienced Dental Front office receptionist to attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office. We offer great pay and benefits for a fully qualified receptionist. PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN THE DENTAL FIELD.
Main Job Tasks, Duties and Responsibilities
- greet patients
- register new patients according to established office protocols
- verify and update patient information
- verify insurance eligibility and benefits
- inform patients of dental office procedures and policy
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
Education and Experience
- general education degree or high school diploma
- knowledge of dental terminology, procedures and diagnosis
- knowledge of computer and relevant software applications (Dentrix)
- knowledge of general administrative and clerical procedures
- working knowledge of dental insurance (PPO, HMO, Denti-Cal)
Key Competencies and Skills
- communication skills
- information collection and management
- planning and organizing
- accuracy
- customer service skills
- team work
- initiative
- adaptability
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Dental office experience: 4 years (Required)
Language:
- Spanish/Bilingual (Required)
Work Location: In person
