Dental Assistant/Receptionist

Hello, our office is seeking an energetic and motivated candidate, who is looking for a career as an Receptionist/ Dental Assistant. The job requires a background in patient treatment, dental front office, dental software ( we prefer Dentrix), Microsoft office, dental knowledge, dental insurance verification, sterilization, and the ability to work harmoniously with others in a Christian atmosphere. We are looking for an individual who is progressive and motivated.
Dr. Ulysses L. Marable III

General Objectives :

We are looking to hire a personable Dental Receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The Dental Receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.

To be successful as a Dental Receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Dental Receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.
Dental Receptionist Responsibilities:

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing and faxing
• Check to ensure that units are ready, stocked and clean at the beginning of each appointment
• Oversee cleanliness of operatory
• Help in other areas of the office when necessary (phones, unpacking supplies, moving dismissed patient records)

Office Participation

• Be an active participant in staff meetings
• Promote team concept by interacting with others in the office
• Maintain an up to date knowledge of dental procedures, practices, protocol, and materials
• Must be able to participate in office beneficial continued education, especially clinically related CE.
• Must be flexible to work with Dr.'s schedule.

Personnel Requirements

Education/Experience

• High school diploma or GED
• Graduation from an ADA-accredited dental assisting program or dental assisting experience preferred

• Coursework in dental instruments and procedures
• Certification in office administration, medical administration, or related field is advantageous.
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Proficient in dental practice management software (Dentrix).
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.
• Compliance with state dental practice requirements (e.g., x-ray, certification, OSHA training)

• Legible handwriting for notations in patient chart; computer skills desired (Dentrix, Microsoft Word, Microsoft Excel, Microsoft Powerpoint)

Interpersonal

• Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community
• Effective verbal skills to communicate with the Doctor, patients and staff
• Must be a self starter, and a life long learner.

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 38 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Preferred)

Experience:

• Dental assisting: 2 years (Preferred)
• Dental office experience: 1 year (Preferred)

Language:

• Espanol (Spanish) (Preferred)

Work Location: In person