```Job Overview```
We are seeking a skilled and friendly Dental Receptionist/Assistant to join our team. As the first point of contact for our dental office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. If you have experience in dental or medical administrative support and possess excellent communication skills, we encourage you to apply. Some dental assisting will be required.
```Responsibilities```
- Greet and welcome patients in a warm and friendly manner
- Answer phone calls and schedule appointments using our dental office software
- Verify patient insurance coverage and assist with billing inquiries
- Maintain patient records and ensure accuracy of information
- Provide patients with necessary forms and paperwork
- Assist with medical scheduling and coordination of patient care
- Handle patient inquiries and provide information about dental procedures
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Collaborate with the dental team to ensure efficient workflow
```Requirements```
- Proven experience as a Dental Receptionist/Assistant or in a similar role
- Knowledge of dental office procedures, terminology, and insurance processes
- Proficient in using dental office software and phone systems
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Friendly and professional demeanor when interacting with patients
- Knowledge of HIPAA regulations and commitment to maintaining patient privacy
Join our team as a Dental Receptionist and contribute to creating a positive experience for our patients. Apply today!
Job Type: Part-time
Pay: $20.00 - $26.00 per hour
Expected hours: 15 – 20 per week
Schedule:
- Day shift
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Malden, MA 02148 (Required)
Ability to Relocate:
- Malden, MA 02148: Relocate before starting work (Preferred)
Work Location: In person