Delivery Associates

Johnstone Supply: Paducah

JOB DESCRIPTION

Job Title: Delivery/Warehouse Associate

Department: Operations

FLSA Status: Non-Exempt

Reports to: Store Manager

Pay Grade: $ +17 per hour

Effective Date: 02/25/2022

Position Purpose:

Ensures the efficient operation of the store by preparing, packing, staging, and finalizing products for pick-up and delivery. Loading delivery vehicle and preforming deliveries in a safe and timely manner. Accurately and safely receiving, processing, and storing incoming products.

Subordinate Summary:

No supervisory responsibilities

Essential Job Results and Responsibilities:

Delivery Duties

• Quickly and accurately pulls, stages, loads, and finalizes outgoing product shipments.
• Inspects product for damage before loading to ensure that customers receive quality product.
• Drives delivery truck or van to transport items to other stores or customer locations.
• Ensure that product is not damaged during the loading or delivery of the product.
• Practices safe lifting, loading and unloading techniques.
• Politely interacts with customers at their locations and jobsites to maintain a high level of customer service.
• Maintains driver’s license and clean driving record. Performs vehicle safety checks before driving.
• Adheres to all rules of the road while driving company vehicles.
• Practices safe and courteous driving practices. Keeping in mind that you represent our team while driving.

Warehouse Duties

• Quickly and accurately receives, processes, and stores incoming product shipments.
• Ensures shipments are inspected and damages or shortages are noted on trucking company delivery document. Initiates freight claim procedure when necessary.
• Checks incoming delivery contents against packing list to verify accurate and full delivery.
• Prepares receiving reports and notes any shortages, damages, or overages. Promptly reports any discrepancies to supervisors.
• Verifies vendor part number and Johnstone stock number for all incoming products. Determines proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence.
• Selects products from inventory to fill customer orders.
• Prepares, packs, and scans (as appropriate), and stages products for inter-store transfer and customer pick-up and delivery in accordance with established standards (e.g. hazardous materials). Ensures that packaging is sufficient to avoid damage.
• Processes documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents.
• Loads delivery vehicles and assists customers with will call pickups.
• Processes customer returns. Ensures returns are in sellable condition per company policy.
• Verifies that warranty paperwork has been properly and neatly filled out. Initiates warranty return process, and stages product in warranty area.
• Performs periodic cycle counting on assigned items in order to keep accurate records of inventory. Verifies actual counts of stock against computerized records. Investigates and reports discrepancies.
• Ensures safety by maintaining cleanliness of warehouse. Ensures that aisles are free of potential hazards. Reports unsafe conditions to management.
• Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors.
• Always wears protective equipment according to company policies and procedures. Accesses Material Safety Data Sheets (MSDS) as needed and when appropriate.
• Maintains required hazardous materials, forklift, and other internal and external certifications.

Alternative Duties

• May assist in annual physical count of full warehouse inventory.
• May assist with special duties and assignments as needed to support the efficient functioning of the store.

General Results and Responsibilities

• Adheres to all company policies, procedures, standards, and business ethics codes.
• Maintains professional communications when interacting with customers and coworkers. Treats all customers and coworkers with a helpful and courteous attitude.

Core Values

It is expected that each employee of Johnstone Paducah Group adheres to and lives our core values. Our core values express our organization's culture and in order to be a part of our team you will need to internalize these values.

• Forward Mindset:Engaged, positive, energized and driven.
• Do What You Say / Dependable:On time, fully delivered. It’s okay to say no. Take responsibility. Blame no one. Finish what you start.
• Always Learning:Curiosity leads to knowledge.
• Impeccable Order:A place for everything, and everything in its place.

Johnstone Supply believes that each employee’s contribution should not be limited by the assigned responsibilities. Therefore, it is expected that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

Required:

• High School Diploma / GED required OR equivalent combination of education and experience
• Clean driving record

Preferred:

• 6 months experience in warehouse operations in a wholesale environment
• 6 Months experience in delivery driver position.
• Experience driving a forklift
• Experience with computer or barcode driven inventory management systems

Job-Specific Knowledge, Skills & Abilities

Warehouse Operations

• Basic computer skills, including knowledge and skill in the use of inventory management systems and office software (e.g. Email programs, Internet browsers)
• Basic math skills sufficient to manage inventory, including addition, subtraction, multiplication, and division.
• Ability to use computer systems and manual procedures for organizing and identifying products and communicating with coworkers.
• Adequate physical strength and stamina to repeatedly lift, carry, move, and set down up to 75 pounds.
• Skill in operation of heavy equipment, including delivery vehicles, forklift, pallet jack, and order picker.
• Strict attention to detail

Personal Effectives

• Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Skill in following through on commitments.
• Ability to manage time in a deadline driven environment.
• Strong ability to multitask and skill in prioritizing work.
• Excellent communication and customer service skills.
• Ability to maintain a positive and friendly demeanor in a stressful and fast-paced environment.
• Ability to work efficiently and with a sense of urgency.
• Ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships.
• Ability to meet store accuracy and productivity standards.

Expected Work Behaviors:

• Keeps the company’s best interest in mind at all times.
• Maintains a professional personal appearance.

Physical Demands & Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:While performing the duties of this job, the employee is regularly required to lift, carry, and load up to 75 pounds repeatedly throughout the day; climb and balance on ladders and equipment; walk, stoop, kneel, crouch and crawl; and reach, push, pull and manipulate. The employee is also frequently required to lift in excess of 100 pounds with mechanical assistance or the assistance of coworkers.

Work Environment: Most work is performed in a warehouse environment without air conditioning, which may include hot and cold temperatures, dust, dirt, and noise.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Profit sharing
• Vision insurance

Day range:

• Monday to Friday

Experience level:

• 1 year

Shift:

• 10 hour shift
• Day shift

Application Question(s):

• You must have:

Clean Driving Record.
Be willing and able to pass a DOT physical.
Be willing and able to pass a drug screening.

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person