Deli/Bakery Associate

Job Description

Deli, Bakery Sales Associate

This position is responsible for assisting in the operation of multiple departments. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary.

Essential Functions
A n individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns; zoning the area; a rranging and organizing merchandise and supplies; identifying shrink and damages; and ensuring a safe work environment.

Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.

Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, maintaining a safe shopping environment, and appropriately representing a nd supporting the company's mission.

Provides products to customers, following company and regulatory policies and procedures for food safety and prepares deli products based on customer specifications, operating, repairing, and sanitizing equipment, and ensuring merchandise is properly measured, packaged, and stored.

Receives and stocks merchandise and supplies from distribution centers and suppliers throughout the facility by maintaining the facility following c ompany procedures; utilizing equipment appropriately; and completing required paperwork, logs, and other documentation.

Packages, labels, and prices bakery items, such as breads, pastries, donuts, and cakes, ensuring list of ingredients and sell-by dates are visible and accurate.

Prepares merchandise based on daily production needs by operating bakery equipment, following formulas and decorating and baking instructions, and properly wrapping, dating, labeling, and storing merchandise.

Follows company policies and procedures for preparing, handling, packaging, labeling, and storing food; operating and sanitizing food-related e quipment; stocking and displaying food products (such as COMAC); and maintaining and cleaning the department.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and r ecommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Competencies
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Execution and Results: WMH - Ensures work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines.

Takes action in order to solve problems so work can be completed in a timely manner.

Adaptability: WMH - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns f rom feedback.

Judgment: WMH - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and i nvolves others as needed. Recognizes what might be a problem and informs those who can correct it.

Customer Centered: WMH - Shows care and concern when serving our associates and customers. Asks questions in order to understand associate and customer needs. Uses policies and information in order to exceed associate and customer expectations. Finds and uses the right resources
( people, products, tools) at the right time in order to resolve associate and customer requests.

Food: WMH - Handles, stores, cooks, and cleans food in safe and correct ways. Informs customers about food items when asked to do so. Prepares, takes, and fills orders for food items in a timely manner. Observes and reports complaints and problems with food products, services, and work areas.

Uses food equipment and supplies in safe and correct ways, and cleans and logs them after each use.

Stocking/Receiving: WMH - Follows proper procedures to prevent theft and loss when stocking, receiving, maintaining, and securing goods.
Receives, stages, and delivers goods to appropriate areas throughout the Facility in a timely manner. Reports complaints and problems with products, s ervices, and conditions in the Stocking/Receiving area. Uses stocking/receiving supplies and equipment in safe and correct ways.

Inventory: Fresh - Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct ways.

Published On 12/17/2018 This job description supersedes all prior descriptions Page 1 of 3
NMF4144

Job Description

Deli, Bakery Sales Associate

Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.

Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner.

Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.

Physical Activities
T he following physical activities are necessary to perform one or more essential functions of this position.

Observes associate, customer, or supplier behavior.

Enters and locates information on computer.

Moves up and down a ladder.

S its or stands for long periods of time.

C ommunicates effectively in person or by using telecommunications equipment.

S quats, kneels, or crawls for extended periods of time.

Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.

Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Visually verifies information, often in small print.

R eads information, often in small print.

V isually locates merchandise and other objects.

V isually inspects equipment.

S afely operates large power equipment.

R eaches overhead and below the knees, including bending, twisting, pulling, and stooping.

M oves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.

Work Environment
Working in the following environment is necessary to perform one or more of the essential functions of this position.

M oves through narrow, confined spaces such as stacks of merchandise or supplies, storage areas, and closets.

Moves over sloping, uneven surfaces such as the parking lot, building perimeter, receiving bays, sections of the facility which have temporary cracks, or areas under repair.

M oves over slippery surfaces in the work area as well as other areas that may become slippery during inclement weather.

W orks in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions.

W orks overnight as required.

W orks varying shifts as required.

Published On 12/17/2018 This job description supersedes all prior descriptions Page 2 of 3
NMF4144

Job Description

Deli, Bakery Sales Associate

Signature
I have read and understand the essential functions for this position and certify that:

I have the ability to perform the essential functions of this position either with or without areasonable accommodation.
I do not have the ability to perform the essential functions of this position either with orwithout a reasonable accommodation.

Associate/Applicant Printed Name Associate/Applicant Signature Date

Published On 12/17/2018 This job description supersedes all prior descriptions Page 3 of 3
NMF4144

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Weekends as needed

Work Location: In person