Deli Clerk

About Us:
Join us at WinCo Foods, where we’re more than just a grocery retailer - we’re a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you’ll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.
Overview:

JOB SUMMARY

Assist customers by providing over-the-counter service and customer service throughout the deli department. Operates and maintains the deli production areas, frying foods, operating the rotisserie oven, etc. Receives inventory, verifies receipt of ordered product and stocks in designated areas. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.

REQUIREMENTS

Ability to:

• Consistently provide friendly, courteous service to internal and external customers.
• Work varied hours primarily between the hours of 5:00 am to 10:00 pm in a 24/7 operation; including night, weekends and holidays.
• Work in a team-oriented, collaborative environment with a strong customer service orientation.
• Communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
• Conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
• Perform basic math (add, subtract, divide and multiply) and compute weights and measures.
• Effectively manage time to ensure that deadlines are met.
• Prioritize and perform a variety of simultaneous tasks (multi-tasking).
• Operate kitchen utensils and equipment with manual dexterity, speed, accuracy and hand/eye coordination.
• Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives) and work aides.
• Complete training course and meet minimum time standards of productivity and accuracy.
• Wear hair net, beard net and gloves and other personal protective equipment as required.
• Use cleaning chemicals and handle related food products.
• Stand, walk and move rapidly for extended periods of time.
• Bend, stoop, twist, turn and reach over the counter and in tight areas frequently.
• Lift up to 50 lbs. occasionally and reach, push and pull racks.
• Handle refrigerated goods (-20°F to 28°F)
• Work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
• Demonstrate knowledge of product content and perishability, safety and sanitation procedures and department policies and government regulations.
• Must be 18 years of age or older.
• Perform primary duties efficiently and accurately.

ADDITIONAL REQUIREMENTS:

• Food Handlers Certification (Per State Laws)

• Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
• Takes orders, answers questions and performs suggestive selling.
• Stocks, straightens and rotates the deli full serve cases and hot food cases as well as the deli freezer sections, self-serve, dry goods, “cheese island” and bread shelve display areas.
• Prepares sandwiches, salads, etc. reading recipes, following instructions, mixing, washing, assembling, packaging product in containers, etc.
• Fries food by getting the product from refrigerator or freezer, unpacking product, breading selected products, dropping product in shortening, setting timers ,stirring, draining, packing products in the reach-in-case, placing trays in the closed hot case, etc.
• Prepares rotisserie products by marinating, seasoning, skewering, loading / unloading the product from the oven, packing or delivering to the correct location, disposing waste oils, etc.
• Handles frozen product.
• Prepares case by putting the product in fresh pans, rotating product, putting product back, filling, etc.
• Displays items by bringing out case goods from the freezer, cooler, repacking & over wrapping, weighing / pricing product out, and placing in the desired location.
• Writes out and prepares deli tray and special orders.
• Writes production list after looking at product amounts still on shelf.
• Cleans and maintains department equipment such as fryers, slicers, etc. by breaking down and reassembling equipment, operating dish washer and hand washing dishes, cleaning all appropriate parts with sanitizing solution.
• Maintains clean and sanitary department by washing parts, tables and wrapping stations; taking trash and paper to the appropriate balers; cleans floors and coolers; cleaning and maintaining glass display counters on the inside and out; etc.
• Receives inventory, stocks, verifies receipt of ordered product and orders.
• Follows strict sanitary guidelines and completes associated records.
• Performs other duties as assigned or needed.
• Understands and follows all food safety procedures and requirements.