Job Description
Summary: The Deli Department Clerk will provide front line customer service within the Deli Department by preparing Deli items for sale and as requested by customers. Performs duties that comply with local health code and follow proper safe food handling procedures and standards. This position requires working weekends and holidays based on department staffing requirements.
- Assists customers with all inquiries and requests.
- Demonstrates excellent customer service standards.
- Fills customer special orders by obtaining and preparing items from other departments as requested.
- Writes orders, prepares deli items and describes availability of specialty products as needed or as requested by department management.
- Wraps, weighs, labels and displays food items.
- Ensures accurate pricing by placing the corresponding price and ingredient labels on each package.
- Stocks display case and rotates merchandise.
- Operates machinery by following proper department production and safety standards, as needed.
- Cleans, sanitizes and resets work area, including shelves, bins, tables, coolers, equipment and utensils in compliance with health code standards.
- Inspects and reassembles equipment for use and perform routine maintenance as assigned.
- Follows safe food handling and local health department standards.
- Sustains a high level of product knowledge and product preparation.
- Works toward continuous quality improvement.
- Upholds, supports, and promotes all company policies and procedures.
- Other duties as assigned.
- High school diploma or general education degree (GED) preferred.
- Previous grocery experience preferred.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
- Ability to perform these operations using units of American money and weight measurement, volume, and distance.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Food Safety Certification - Preferred.
- Standing - Approximately greater than 2/3 of on-the-job time.
- Walking - Approximately greater than 2/3 of on-the-job time.
- Sitting - Approximately less than 1/3 of on-the-job time.
- Use of hands to finger, handle or feel - Approximately greater than 2/3 of on-the-job time.
- Reaching with hands and arms - Approximately greater than 2/3 of on-the-job time.
- Climbing or balancing - Approximately less than 1/3 of on-the-job time.
- Stooping, kneeling, crouching or crawling - Approximately less than 1/3 of on-the-job time.
- Talking or hearing - Approximately greater than 2/3 of on-the-job time.
- Tasting or smelling - Approximately greater than 2/3 of on-the-job time.
- Travel- Approximately less than 1/3 of on-the-job time.
- Weight lifted/Force exerted - An average of approximately 50 pounds, 1/3 to 2/3 of on-the-job time, non-continuously.
- Vision - Close vision (clear vision at 20 inches or less).
- Use of knives and other sharp instruments.
- Use of stoves and other heat producing equipment.
- Use of Cleaning solutions and products.
Metcalfe’s Market Applicant Statement:
About Metcalfe's Market:
Family - we are family owned and operated since 1917Service - we are ethical, honest and good peopleGreen - we work towards a greener tomorrowLocal - we support local businesses, farms and artisansCommunity - we invest in families and our communities