Job Description
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, and provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify the Parts Manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from an outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on the service repair order
- Receive payment from retail customers or obtains credit authorization
- Other duties as assigned
Qualifications
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Paid time off and vacation
- Short/Long Term Disability/Flex/Life
- Growth opportunities