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Form of workJob Description
OVERVIEW
Oversees sites providing community skills development and rehabilitative skills training for adults with intellectual and developmental disabilities at local activity centers. Responsible for leading community coaching, community engagement and group day services. Work is performed under general supervision and is guided by agency policies and procedures, quality assurance, public and private payor guidelines, professional practices and including ethical standards related to client interactions, state and federal licensure and accreditation regulations and guidelines.
PRIMARY DUTIES AND RESPONSIBILITIES
- Conducts group meetings and participates in psychological developmental meetings with other staff and the client participants.
- Provides crisis intervention and support to individuals requiring behavioral support needs.
- Sets up tours and provides program information to prospective participants and their families or other interested parties.
- Monitors program goal completion and enforces program rules.
- Monitors and dispenses medications.
- Transports or arranges for member transportation.
- Assists individual with medical, financial, social, hygiene and recreational activities.
- Makes collateral contacts with the parents, guardians, providers, friends, and siblings of the persons served to promote implementation of the services plan and supports provided.
- Trains staff on medication administration procedures, case documentation, use of the electronic health record system, assistive technology and personalized equipment, member coaching.
- Monitors program operations, peer audits, staff performance and documentation completion for compliance to licensing requirements and quality control standards.
- Monitors compliance to state and local licensure standards; including daily ratios needed for billing.
- Monitors facility safety and security, maintain health and safety manual and conducts safety drills and staff training.
- Completes assessments, admissions, and discharges to and from services.
- Prepares service and activity reports for billing.
- Schedules, provides supervision and evaluates Day Support staff at multiple locations.
- Schedule and implement specified services of community coaching, community engagement, group day, and Customized Rate services.
- Rotates availability for on-call support for after-hours program on weekends.
- Schedules and conducts new employee orientation.
- Arranges for the maintenance and repair of program equipment to include vans, office machines, adaptive equipment, video surveillance equipment etc. and maintains related records. Reports building and grounds issues.
- Maintains inventories, requisitions/purchases facility supplies and program budgets for multiple locations.
- Schedules and/or reviews all community outings and on-site activities.
- Develops and maintains the staffing schedule and approves staff leave.
- Does related work as assigned.
Will be cross trained in the role of Day Support Lead Specialist and will be utilized in that capacity to meet the daily requirements of the program.
SECONDARY RESPONSIBILITIES AS NEEDED
- Prepares documentation of services for Intellectual Disabilities Waiver, DD waiver, sponsors, OBRA, ICF, private pay.
- Develops Individual Service Plans for a caseload of individuals served and oversees implementation of the plan.
- Assesses individuals for pre-discovery/volunteer activities for career exploration.
- Completes quarterly Person-Centered Reviews of each individual's service plan to accurately reflect current status and progress toward goals.
- Reviews the quarterly Person-Centered Reviews with each individual and his/her authorized representative and documents satisfaction, changes requested, and provides follow-through as needed.
- Submits and manages authorizations in the Virginia Waiver Management System (WaMS).
KNOWLEDGE, SKILLS, AND ABILITIES
Thorough knowledge of Day Support programming; thorough knowledge of the principles, practices, and techniques of prevocational and vocational training; thorough knowledge of the employers and service providers of the region; thorough knowledge of licensing requirements for the program and facility; considerable knowledge of the methods and use of electronic medical records and associated documentation; thorough knowledge of assistive equipment and apparatus; considerable knowledge of social casework management, including need assessment and supportive level counseling; considerable knowledge of the common disabilities and of the theories, principles and practices relating to the care and behavioral management of the intellectually-disabled and developmentally-delayed populations and associated age related issues; considerable knowledge of crisis prevention and intervention skills applicable to the intellectually disabled; considerable knowledge of the principles and techniques of group training; some knowledge of the management principles and practices applicable to human services programs. ability to establish rapport with intellectually-disabled individuals and their families; ability to collect, compile and evaluate electronically sourced or other sourced statistical and financial data and prepare reports; ability to maintain an effective working relationship with other staff and the staff of private and public agencies; ability to plan, schedule, supervise and evaluate the work of subordinates; ability to develop and conduct staff training; ability to communicate effectively orally and in writing; ability to function calmly in stressful situations; ability to conduct effective interviews, observe, assess and record individual behaviors and functioning and develop treatment and service plans; ability to operate a vehicle; ability to effectively respond to crisis situations both behavioral and medical, ability to be on call after hours including weekends. Understands the definitions and knowledge required for community engagement, community coaching and group day services.
TYPICAL EDUCATION, TRAINING AND WORK EXPERIENCE
Bachelor's Degree in the Behavioral Sciences, and extensive experience in Day Support programs for the intellectually disabled/developmentally disabled adults including some supervisory experience.
LICENSURE AND CERTIFICATIONS
Valid Virginia driver's license. Certification in First Aid/CPR. Training in Therapeutic Options (THEROPS) and Medication Management. Approved "Qualified Intellectual Disability Professional (QIDP)".
