Data Entry/Customer Service

Who is Pinch?

Since 1976, the PINCH Family of Companies and our team of transportation professionals have delivered oil field equipment, pipe, steel and just about any other type of freight across the nation. In addition, we offer cross docking services, crating and packing, warehousing and storage, and intermodal container drayage to our list of trucking services. We are family owned and operated and pride ourselves as providing not just a workplace but a culture. Pinch is an industry leader in safety, professionalism, and on-time deliveries.

The Role

As Data Entry and Customer Service Representative within the Pinch Flatbed team, you will have the opportunity to be part of a top tier Logistics Company. Your strong work ethic and firm sense of commitment will determine your success and growth within the company. Pinch believes in reinvesting back into their employees and setting a high standard to maintain a team atmosphere. Pinch has serviced oil field business for over 35 years. We are committed and constantly focused on providing the highest level of service and reliability, time after time. Make the choice now to be a part of a leading transportation company that believes in its employees and constant growth of every individual.

SHIFT REQUIRED: Monday-Friday, 9am-6pm

Responsibilities:

• Managing the freight chain from customers request to delivery in an efficient and cost effective manner
• Managing a high level of email volume
• Taking orders from customers via email and phone, negotiating competitive rates, providing proper documentation and ensuring delivery schedules within an expedited time-frame
• Managing the freight chain from customers request to delivery in an efficient and cost effective manner
• Expediting as necessary to ensure customers transportation requirements are taken care of
• Determining the best way to ship, negotiating rates and providing all the necessary documentation
• Strong knowledge of piecing together cargo on a flatbed trailer, setting up permits and equipment necessary to haul the customer’s cargo
• PCS Software experience a plus

Benefits:

• Major Medical Insurance
• Dental and Vision Insurance
• Matching 401(k) Program
• Paid major holidays
• Paid Time-off Program

Requirements:

• High school diploma or equivalent, with 3 years full-time work experience; college degree preferred
• Trucking Operations Software (TMS) experience preferred
• Vast understanding of Flatbed trucking operations
• Ability to deal with a sporadic, fast-paced environment
• Excellent multitasking and prioritization skills
• Strong work ethic, solid negotiation and conflict-management skills
• Great typing skills

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Trucking/Transportation Industry: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person