Data Entry/Application Specialist

The Data Entry/Application Specialist contributes to ION Solar by accurately and efficiently gathering data from our CRM and applying that information to applications for Utility Companies, City or County Permitting Offices, and Homeowners Associations. Additionally, the specialist is responsible for reaching out to the necessary party for the follow-up to obtain approvals needed for moving forward with the solar process as well as communicating updates with the customer.

Responsibilities:

• Organize detailed applications for review through third-party submission committees or online portals.
• Review data for errors and correct information when applicable.
• Follow up with submittals on a weekly basis to determine approval status.
• Communicate with customers consistently to provide updates and answer questions.
• Coordinate with City, Utility, or HOA offices to ensure application information is current and accurate.
• Manage a queue of accounts through different steps of the application process

Requirements:

• Customer Service - 1 year (preferred)
• Proficient typing and transcription.
• Excellent written and verbal communication
• Reliability and regular attendance
• Can effectively prioritize, multi-task, and manage time well.
• Ability to develop solutions to difficult problems.
• Work efficiently both individually and as part of a team.
• Accuracy and attention to detail.

About ION Solar:
We power people - together we power change. ION provides a simple, affordable way for homeowners to go green and invest in renewable energy. The solar industry is exploding and in a matter of a few short years, ION has grown from a small startup solar shop to one of the largest privately-owned solar companies in the country. We offer a catered, premium solar experience to our clientele.

Why Choose ION Solar:
ION Solar is looking to be a world-class premium solar provider and to do so, we aim to hire top talent and provide career growth opportunities within the solar industry. Within the past 2 years, ION Solar has increased sales revenue by 100% each year, with projections for further development in the coming years. We have an environment of openness and encourage feedback to help everyone improve together. Our goal is to make Ion a place that our employees want to be.

Benefits:
Health/Vision/Dental insurance
401(k)
Paid time off and paid holidays
Paid birthday off
Company salon with free haircuts
Corporate sundance ski passes

Statement by Ion:
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Required)

Work Location: In person