LOCATION: The Salvation Army, 2707 E. Van Buren Street, Phoenix, Arizona
SUPERVISOR: Territorial Director, Donor Data Operations Center
STATUS: Full Time Hourly (Non-Exempt) Salary Range: $17-$17.50
- High School Diploma or GED required
- Three year’s full-time experience performing data administration
- Knowledge of and support for the mission and philosophy of The Salvation Army
- Working knowledge of integrated database management applications
- Highly-proficient in the use of Microsoft Outlook, Word, and Excel
- Strong computer navigation and keyboarding skills (minimum 45 wpm with high accuracy)
- Strong 10-key skills (minimum 9,000KPH with high accuracy)
- Detail-oriented, highly-organized, precise and efficient
- Demonstrated ability to set priorities and independently problem solve
- Experience in accurately interpreting financial-related and accounting transactions and records
- Demonstrated ability to meet deadlines within a metrics-driven environment
- Excellent verbal and written communication skills, strong reading comprehension, and exceptional use of spelling, grammar, and punctuation
- Ability to communicate in a knowledgeable and professional manner with all levels of management, the public, peers, and individuals from diverse backgrounds
- Employment contingent upon successful completion of a background check
- Process electronically-transmitted batches, inputting text-based and numerical donor and transaction data
- Create manual batches from source documents
- Search for and/or create new donor records
- Maintain donor database, update record addresses and donor attributes, and merge records as necessary
- Perform adjustments and reversals
- Provide divisional Finance departments with auditor-requested back-up documentation
- Perform continual quality assurance, correcting deficiencies and errors to ensure integrity of donor data
- Comply with all security policies regarding confidentiality of donor financial information
- Meet or exceed productivity requirements
- Other duties as assigned
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
This position is primarily sedentary and requires the ability to remain at a keyboard for periods of up to two hours with minimal interruption. Ability to operate a keyboard is essential. Ability to operate under stressful working conditions in a rapidly changing work environment with multiple priorities is required. The employee must occasionally lift up to 50 pounds.