Data Entry Specialist

Lucifer Lighting Company is a privately held San Antonio-based designer and manufacturer of precision-engineered architectural lighting fixtures. You’ll find our products everywhere from SF MOMA to the Nike Headquarters. We’re in the campuses of 4 of the 5 largest tech companies and 5 of the top 10 tallest towers in the U.S. Our customers are the world’s leading architects and designers who look for minimalist industrial design and place a premium on service, quality, and innovation.  Our people make magic happen; we are passionate, smart, hard-working, committed, and creative.

Lucifer Lighting has an amazing opportunity for a passionate, detail-oriented, and highly proficient Data Entry Specialist.  The Data Entry Specialist will manage all elements of order entry to ensure customer orders and production schedules are aligned to meet contractual delivery dates and optimize our extraordinary customer service. Must be resilient and adaptable in a fast-paced work environment with constant product updates and varying client needs on a national basis. Your pursuit of accuracy, commitment to excellence, and collaborative spirit with other departments to ensure correct and on-time shipping dates, are imperative skillsets that will drive your success!  

As a Full-time employee, you will enjoy our “best-in-class” benefits program with career advancement opportunities. We have an incredible benefits package that includes health insurance and 401K Plan matching contributions; and generous paid time off that also includes 10 paid holidays as well as the entire last week of the year!

Key Responsibilities:

• Be the internal first point of contact for the customer after the sales order confirmation.
• Liaise with customers, suppliers and internal departments regarding order related issues including order status, expediting requests, shipping requirements, and order prioritization.
• Measure the overall performance of initial order commit date through the availability date and ensure discrepancies are identified and corrected.
• Ensure backlog aging is tracked and any critical issues are identified and reviewed with a focus on both the solution and customer communication.
• Track order cancellations, changes, delays, and any associated cost recovery.

Required education, experience & skills:

• Associates Degree in similar discipline
• Minimum one (1) year of relevant experience
• Strong Analytical skills
• Excellent digital literacy (Microsoft Word, Excel, etc.),
• Ability to work with detail, proven math skills
• Excellent written, verbal, and interpersonal skills
• Ability to comprehend technical details and technical literacy
• Legal authorization to work in the United States

Preferred education, experience & skills:

• Bachelor’s Degree highly preferred
• Knowledge and experience in light industrial manufacturing
• Infor (ERP) experience

Working Environment:

• Smoke free workplace

Lucifer Lighting Company is an equal opportunity employer.