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Form of workJob Description
Summary:
Case Management is a group within Telecommunications Legal and Emergency Response team that responds to legal demands that are served upon the company for historical customer information. The primary role of this contract position is to analyze documents submitted by law enforcement, private attorneys and pro se litigants (including court orders, search warrants, subpoenas, and preservation letters) and applying standard practices and policies in naming the documents for proper handling.
Responsibilities:
Skills:
Experience:
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Case Management is a group within Telecommunications Legal and Emergency Response team that responds to legal demands that are served upon the company for historical customer information. The primary role of this contract position is to analyze documents submitted by law enforcement, private attorneys and pro se litigants (including court orders, search warrants, subpoenas, and preservation letters) and applying standard practices and policies in naming the documents for proper handling.
Responsibilities:
- With minimal supervision, the NTW (non-Telecommunication worker) will review legal demands and code them for proper routing within Legal and Emergency Response.
- While the majority of the demands are for Case Management, demands are also routed to both Real Time Operations (RTO) and our Emergency Response Center (ERC) as needed.
- Both RTO and ERC work real time and emergent issues.
- Proper handling of these demands is vital.
- The NTW may also be tasked with other duties and projects as assigned by management.
Skills:
- It is imperative that the candidate be a quick learner, detail oriented, goal driven, and has excellent communication skills and professional.
- We must have dedicated, mature, professionals in this position.
- Computer literacy as well as typing and 10 key excellence is crucial. Verified ability to type a minimum of 45 words per minute and 5,000 keystrokes is essential.
Experience:
- At least 3 years relevant experience required.
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
