Job Description
We are looking for a focused Data Entry Clerk / Customer Representative to continuously update our company's databases. The Data Entry Clerk/ Customer Representative will liaise with and follow up with employees within the company as well as with customers to collect information. The Data Entry Clerk/ Customer Representative will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.
To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills.
Key Responsibilities
- Transfer data from hard copy to a digital database
- Create spreadsheets to track important customer information and orders
- Update various data including financial transactions, customer information, inventory, status of items or other information
- Organize existing data in a spreadsheet
- Verify outdated data and make any necessary changes to records
- Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
- Scanning through information to identify pertinent information.
- Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
- Creating accurate spreadsheets.
- Entering and updating information into relevant databases.
- Ensuring data is backed up.
- Informing relevant parties regarding errors encountered.
- Storing hard copies of data in an organized manner to optimize retrieval.
Handling additional duties from time to time.
Skills, Knowledge and Expertise
- High school diploma.
- 1+ years experience in a relevant field.
- Good command of English.
- Excellent knowledge of MS Office Word and Excel.
- Strong interpersonal and communication skills.
- Ability to concentrate for lengthy periods and perform accurately with adequate speed.
- Proficient touch typing skills.
Benefits
- Disability Insurance
- Employee Assistance Program
- Employee Discount
- Flexible Schedule