- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- 1+ years of Linux troubleshooting, such as, firmware flashes, and bios configuration experience
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of Data Centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of Data Center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7x365.
All physical requirements are expected with reasonable accommodations:
- Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
- Some regional travel may be required
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).
We are open to hiring candidates to work out of one of the following locations:
Mesa, AZ, USA
- Experience working in a colocation Data Center facility
- Knowledge of IT system hardware and network concepts
- Knowledge of server hardware and components
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
- An Associates degree or 2+ years of professional or military experience in an IT related field