- Hardware installation & decommission of enterprise servers and cabling infrastructure.
- Troubleshooting and repair of Data Center hardware and networking infrastructure.
- Rack and stack of Data Center equipment, including but not limited to servers, networking devices, monitoring systems, and other equipment.
- Rack installation including putting racks in place, cabling, power up, and handoff of servers to internal provisioning teams.
- Monitoring of DC environments using monitoring tools.
- Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams.
- Documentation of activities and create/modify SOPs.
- Decommission life-cycle of Data Center hardware.
- Inventory process, order replacement parts, and return failed parts as required.
- Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
- System power supplies and cabling install, troubleshooting, and repair.
- You should be able to complete small projects on your own and work with your manager in planning and completing larger local projects.
- Knowledge of server/storage/network hardware.
- Excellent time management skills.
- Diligent with excellent organizational skills.
- Be a great teammate.
- Strong curiosity about learning new DC concepts.
- Conscientious and trustworthy.
- Process-oriented.
- Must be able to lift 75 lbs.
- Strong presentation and written communication skills.
- 3+ years working in an IT environment.
- Troubleshooting Experience on servers, networking devices, and IT equipment.
- Inventory management experience. Ordering, receiving, and shipping server parts.
- Ability to prioritize work based on business needs and urgency.
- Ability to communicate and write effectively in both verbal and written communication mediums.
- Experience taking on-call shifts and ability to respond to critical events as needed.
- Experience advancing issues to Sr. onsite staff and management as needed.
- IT Hardware Concepts knowledge:
- RAID
- SAN
- X86 Architecture
- SCIS
- Linux/Unix
- Boot Process
- GRUB/LILO
- File Systems
- Network Device configuration
- Directory Structure
- 4-year degree or relevant work experience.
- 2+ Years of Data Center Experience.
- Linux administration knowledge/Ability to run Linux commands.
- Data center networking knowledge.
- Experience in Data Center Infrastructure projects.
- 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
- 1 year+ experience in Cooling and Electrical systems concepts inside the Data Center.
- Experience in repairing and working on Sun servers is nice to have but not required.
Employment for all candidates is contingent upon passing a background check.
Does this sound like you? If so, we hope to meet you!