Data Center Technician

Position Summary

The Computer Operator’s position is responsible for the day-to-day operation of real-time transaction based wagering systems. An Operator will operate all computer systems in accordance with established schedules and quality guidelines. This position will support the field with troubleshooting and problem resolution.

Pay: $23.00/hr

Schedule: 12 hour Shifts 3 on 3 off 4 on 4 off day/nights

Job Functions:

• Ability to work a non-standard shift and fill-in for shifts, as needed
• Operate all computer systems in accordance with established schedules and quality guidelines
• Strong attention to detail is required to ensure all aspects of the operational environment are maintained
• Prioritize nightly processes to ensure performance of time critical schedule
• Run all programs for production systems
• Provide batch processing and tape backups
• Ability to problem solve and gather data to troubleshoot and resolve critical system issues
• Maintain accounting controls for tapes produced
• Must be able to run web-based vendor systems for E-Commerce products
• Log and report problems to management
• Must be able to prioritize tasks as assigned
• Ability to work with field staff, Retailer-base, and Lottery to troubleshoot and resolve different situations
• Ability to maintain an aggressive call volume
• Other duties as assigned

Position Requirements/Qualifications:

• A high school diploma or GED
• Experience in LINUX, Microsoft products, and Windows based systems preferred.
• Ability to quickly learn and understand new technologies
• Strong time management skills
• Must be ok to work daytime and overnight shifts

Skills/Abilities:

• Ability to develop and maintain positive working relationships
• Ability to communicate with all levels of management
• Must have solid organizational and interpersonal skills
• Ability to lift 30 lbs
• Ability to sit, stand, bend, and stretch at a minimum of 50% of the time for any or all of the movements described.

Job Type: Full-time

Pay: $23.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Application Question(s):

• Are you ok with the posted pay and schedule?
• Must be able pass extensive background check and drug screen.

Education:

• High school or equivalent (Required)

Experience:

• Technical support: 3 years (Required)
• Linux: 1 year (Preferred)
• Network support: 1 year (Preferred)

Work Location: In person