Data Analyst Manager

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.
We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE
Data Analyst Manager
POSITION LOCATION
Richmond, VA (hybrid)
Lynchburg, VA (hybrid)
YOUR ROLE
Do you find energy and excitement in leveraging critical thinking and data to help drive forward business strategy and solve complex, unstructured problems? Do you have a self-starting attitude constantly driving improvements without direction? Are you naturally curious, always looking for new information and relationships? Do you enjoy driving strategy and results using creative problem solving and data?
We are revolutionizing the analytics space in the long-term care insurance industry via innovative technology, intuitive design and creative thought leadership. We have repeatedly shown the value of the analytics team and continue to invest in our team.
Using the latest analytic tools and processes, we're able to analyze our data to provide strategic insight leading to transformational change. To carry us even further, we are seeking a Data Analyst Manager to join our expanding, problem-solving team, supporting our Long-Term Care Data Insights and Strategy team. You will harness the power of data, critical thinking, curiosity and communicating with impact to share insights and drive business strategy for our customers and processes. Your efforts will ultimately support critical initiatives that will transform the landscape of long-term care insurance.
What you will be doing

• Develop in-depth expertise around new and/or complex datasets
• Directly support various strategic initiatives by sourcing and documenting data, leveraging data for new uses and insights. These includes Prem, external data and cloud data.
• Design and code advanced data queries based on the organization's needs. Extracts, validates, and analyzes desired data.
• Mine and manipulate structured, semi-structured and unstructured data to provide data reporting and machine learning input for regular production models and analysis
• Leverage strong programming skills to explore, examine, and interpret large data sets in various forms. You will use a variety of analytical tools, including but not limited to: SQL, Python, Spotfire, Power BI or related BI software, etc.
• Develop reports and interactive Dashboards used to identify, analyze, and interpret trends or patterns in complex data sets
• Develop requirements for data-related projects and work with the IT team to see projects through from start to finish
• Conduct root cause analysis to determine reason for an issue, impact of that issue and propose solution to resolve the issue
• Work with cross-departmental teams to understand and capture data analysis and reporting requirements, including the metrics and methodologies to be used
• Create and manage BI and analytics solutions that turn data into knowledge
• Migrate manual reporting and reconciliation processes into automated solutions
• Work with large and complex databases containing millions of records
• Act as a resource and mentor for more junior colleagues; may lead small teams or projects

What you bring

• Bachelor's degree in an analytical or technical discipline
• At least 5 years of analyst and data modeling experience in a dynamic environment. Expertise obtained through progressive analytical and operational work experience.
• Minimum 3 years of experience using Spotfire, Microsoft Power BI, Tableau, and/or similar data analytics, visualization and business intelligence tools
• Hands-on Advanced SQL with a minimum 2 years of experience in scripting languages, such as SAS, Python, and/or R
• Critical thinking skills with the ability to leverage quantitative and qualitative data to support business strategy and execution
• Results-oriented and able to demonstrate a sense of urgency and accountability for your work
• Self-motivated with a drive for results and well verbal/written communications skills to non-technical audiences
• Advanced skills with Microsoft Excel (e.g., developing pivot tables, linking to external data, automating with VBA)
• Self-motivated with the ability to manage multiple and changing priorities
• Ability to influence and work collaboratively in a team
• Ability to build relationships & networking skills with cross-functional areas
• Excellent verbal and written communications skills and a strong team player

Nice to have

• LTC insurance product and claims process knowledge
• Database/ETL experience
• Master's degree in related field
• In-depth expertise in advanced analytical and modeling data capabilities utilizing Python and/or R
• Experience with big data technologies (e.g., Hadoop, Spark, Hive, Databricks, AWS/Azure)

Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services