Provider Network Data Management Specialist-Hearing

At NationsBenefits, we are committed to helping health plan members achieve a better quality of life through supplemental benefit solutions. We are also passionate about supporting the goals of our associates and helping them do their best work. Together, we can make a meaningful and measurable difference in the lives of millions. That's something we can all be proud of.

It all begins with how we care about the people we serve. Since 2015, our mission has guided our principles toward delivering solutions for a rapidly changing industry. Compassionate Care is at the center of all we do, and it unites us to foster an environment where everyone is empowered, inspired, and equipped for success.

We offer a fulfilling work environment that attracts top talent and encourages all associates to do their part in delivering premier service to internal and external customers alike. It's how we're transforming the healthcare industry for the better. We provide career advancement opportunities within the organization with multiple locations in Florida, California, Pennsylvania, Tennessee, Texas, Utah, and India.

You might also like to know that NationsBenefits is also recognized as one of the fastest-growing companies in America. We're proud of how far we've come, and a career with us also gives you growth opportunities.

The person in this role will actively engage in day-to-day communications with Providers. This role requires excellent interpersonal skills to communicate effectively. They must be a positive, energetic individual with strong organizational skills, attention to detail, and ability to multi-task. Will communicate frequently and effectively on both inbound and outbound calls to healthcare professionals.

• Effectively manage follow-up calls and emails.
• Process, record, and track Provider contracts in CRM and spreadsheets.
• Monitor faxes, files, and other sources of incoming Provider data notifications to ensure that Provider Network data is processed promptly.
• Maintain electronic and hard copies and ensure they go into the appropriate storage spaces.
• Update provider records and review for completeness and accuracy
• Manage Provider contracting activities to ensure efficiency and accuracy.
• Provide reports as requested.
• Synthesize and report on data on the size, growth, and spread of NationsHearing's Provider Network.
• Draft, send, track, and update Provider terminations.
• Coordinate with Credentialing to reconcile gaps in information on providers between our system and the Credentialing Report.
• Create presentations as needed.
• Special Projects as needed.
• Overflow duties, as requested.
• Other duties as assigned.

• Associate or Bachelor's Degree preferred, or equivalent work experience required
• Two years of work experience in a related position
• Ability to work independently
• Intermediate skills and knowledge of Microsoft Office applications, especially Excel
• High level of organization with outreach activities, tracking, and follow-up
• Excellent written and oral communication skills
• Calm under pressure
• Strong problem-solving skills
• Professional presentation and demeanor