International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients' employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients and their employees in whatever situation they may be facing; we assess, advise and assist from a medical, security and logistical perspective on a global scale to protect and save lives and thereby enable our clients to achieve their business goals. As we've delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO's and governments around the world.
The Data Analyst will develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks. Work with data by analyzing & transforming raw data in meaningful data structures used for Business Insights and Data Analytics. Work closely with other data engineers, architects, tech leads & scrum teams in product development. Create and maintain Data Catalogue across the business line to use it for business intelligence.
- Build reporting and analytics to support product adoption, business insights, etc.,
- Designs and develops operational and reporting database systems utilizing the latest techniques in data modeling and ETL concepts.
- Work closely with product managers and product owners to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
- Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity
- Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources
- Define and implement data acquisition and integration logic, selecting an appropriate combination of methods and tools within the defined technology stack to ensure optimal scalability and performance of the solution
- Develop and maintain databases by acquiring data from primary and secondary sources and build scripts that will make our data evaluation process more flexible or scalable across datasets.
- Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
Required Skills & Knowledge:
- Strong SQL or Excel skills, with aptitude for learning other analytics tools
- Knowledge of AWS RDS solutions & Redshift is a plus.
- Analytical and diligent with great attention to detail
- Resilient: ability to work successfully in a fast-paced environment with shifting priorities
- Strong collaborative skills
- Excellent verbal and written communication
Required Work Experience:
- Relevant 7+ years technical experience
- Experience with SQL Server, AWS RDS, Document DB, etc.,
- Experience with data visualization tools like Microsoft PowerBI, Tableau, Crystal Reports, etc.,
- Experience with analytics platforms like Google Analytics or similar
- Technical writing experience in relevant areas, including queries, reports, and presentations
Required Education:
- Bachelor's degree in Computer Science, Information Technology (or similar)
Required Languages:
- English to a very high standard written and oral.
International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.