HealthFirst - Where High-Quality Healthcare Meets Sun, Sand, and Space Join This Amazing Company In the Laboratory At Cape Canaveral Hospital
Opportunities abound! When it comes to your career, the sky is the limit at Health First. We are Brevard, and we lead health care on the space coast, seeking top candidates to join our team as a Cytology Lab Support Tech! We are willing to train and welcome new graduates. POSITION SUMMARY: To be fully engaged in providing No Harm / Quality, Customer Experience, and Stewardship by working as a team to maintain responsible attitudes, performing accurate and timely processing of specimens.
• Ensuring optimal support of laboratory testing activities through timely and accurate specimen processing.
• Receives and processes inpatient/outpatient specimens consistent with test requirements and specimen stability limits.
• Processing customer requests (with the understanding that patients, visitor, all hospital staff, physicians and fellow co-workers are all our customers) and resolving customer issues in a friendly, courteous, professional and timely manner.
• Using all resources in the most efficient manner.
• Assist with Autopsy procedures.
PRIMARY ACCOUNTABILITIES:
• Complies with policies/processes/procedures to provide accurate results, quality products, and services with <2 errors per year.
• Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical, analytical, and post-analytical phases of laboratory procedures.
• Understands and applies quality control and equipment quality control per department policy as measured by review of QC logs with <5 errors per year.
• Understands and applies knowledge of test specimen requirements and utilizes available reference materials to ensure that all required specimens are collected and no omission errors or inadequate specimen result.
• Uses care in performance of duties to avoid clerical errors at the points of registration or test order from Reference Lab Requisitions (errors: tests ordered under wrong account, facility, physician); as applicable.
• Ensures the correct procedures are performed on the correct patient by verifying two forms of patient identification.
• Reports all malfunctioning equipment (i.e., telephones, PC's, printers, etc.) to the IT or Biomed departments, fellow associates and management.
• Completes specified jobs/tasks by deadline and/or provides requested information in a timely and concise manner.
• Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies.
• Familiar with the Health First Emergency Kardex and responsibilities in relation to specified emergent codes.
• Responsible for hurricane preparedness and their particular responsibilities as a Health First associate
• Knowledge of specimen collection requirements and provides accurate and timely laboratory expertise.
• All specimens are documented with the correct patient information.
• Demonstrates the appropriate skill sets as determined by the "Annual Competency Assessments".
• Ability to perform basic computer skills pertinent to job performance.
• Monitors and complies with Joint Commission/CAP standards and performs all job functions in accordance with State and Regional requirements to ensure compliance to these standards.
• Offers suggestions for improvement with departmental improvements; implements or revises section protocols and/or department policies and procedures.
• Attends all mandatory meetings/in-services.
Qualifications:
QUALIFICATIONS REQUIRED:• High school diploma or equivalent. • Must be willing and able to work with bio-hazardous/toxic material following OSHA guidelines. • Excellent human relations skills. • Excellent organizational skills. • Excellent communication skills. • Strong computer skills. • Knowledge of quality assurance and quality control procedures. • Ability to prioritize and organize to maximize quality, value, service and productivity. • Medical terminology preferred. • Must be able to cover alternative shifts when requested by Manager.