Cyber Security Liaison Ii (Csaii)

JP Logistics & Consulting LLC (JPLC) is looking for a full time Cyber Security Liaison II (CDAII) personnel System Manager (PSM) to support the Human Resources/Military Personnel Flight (HR/MPF) for the Air Combat Command (ACC) installation.
Location / Place of performance: Joint Base Langley-Eustis (JBLE) VA
Start Date: December 3, 2023
Salary:
Hours of Operation: Core hours are 7-4M-F except federal holidays. Times may change due to the mission requirements and government directives.
Duties and Responsibilities:

• Process hardware or software procedural enhancements and manage computer systems security programs associated with personnel application (MilPDS, DCPDS).
• Manage the Personnel Data Systems at the local level to include the Military Personnel Data System (MilPDS) and future systems.

MilPDS Subtasks:

• Provide system administration, security, and problem-solving for MilPDS/AFIPPS.
• Operate MilPDS Computer Systems IAW (FSS) Military Personnel Flight Execution, Organization, and Responsibilities (FSS E&O&R), Table 4.
• Establish MilPDS Accounts IAW MilPDS Security Access Control TF M- DSA and HR-User PSD Guide & MILPDS Access Control Policy. Note: The Contractor shall complete within three (3) business days of receipt of all required documents
• Complete annual MilPDS Audit IAW MilPDS Security Access Control TF M-DSA and HR-User PSD Guide & MILPDS Access Control Policy. Note: The Contractor shall complete by AFPC's established suspense date.
• Provide Information and PDS- Related Training IAW FSS E&O&R, Table 4. Note: The Contractor shall complete daily as required by users.
• Personnel Records Display Application (PRDA) IAW FSS E&O&R, Table 4 PSD Guide. Note: The Contractor shall complete daily as requested by authorized users.
• Ensure corrective actions on MilPDS/AFIPPS communications, hardware and software problems are initiated upon notification IAW FSS E&O&R, Table 4 & System Problem and Reporting PSD Guide. Note: The Contractor shall complete with 98% accuracy. No more than 2% of logged problem reports will result in valid customer complaint.
• Ensure corrective action is initiated for data reconciliation, overdue transaction register items, and rejected transactions IAW FSS E&O&R, Table 4. Note: The Contractor shall complete with 98% accuracy as verified by the system report. Proper corrective action initiated within required timeframe IAW applicable law/instruction.
• Produce customer-requested query and product IAW FSS E&O&R, Table 4 as required within three (3) business days.
• Process Non-routine Query Requests (i.e., FOIA requests) IAW FSS E&O&R, table 4 as required within three (3) business days.
• Perform Transaction Register/Data Base Analysis Tasks IAW FSS E&O&R, Table 4. Note: The Contractor shall coordinate with the appropriate MPF work center to initiate corrective actions on t any discrepancies within 24 hours of receipt.
• Build and Maintain Local Tables IAW FSS E&O&R, Table 4 & para 7.1.4 within two (2) business days as changes occur/requested.
• Verify Defense Joint Military Pay System (DJMS) transactions ensure appropriate work center MPF work center and PSM have Military Pay Account (MMPA) access through coordination and approval of local FSO. Provide MMPA training to the work center as necessary. IAW PSM MilPDS PDS Guide Section F & PSD Guide Table C-4. Note: The Contractor shall verify corrections are initiated by applicable work center within two (2) business days of receipt.
• Maintain ADPE Equipment and Peripherals IAW AFCSM 36-699, Vol 6, Para 6.9. Note: The Contractor shall provide certification of joint inventory of government-furnished ADPE equipment for the Contractor's use annually, as directed by local Commander.
• Maintain SharePoint Sites IAW AFI 33-129. Note: The Contractor shall complete updates and post within five (5) business days of change request.
• Create, Remove, and maintain User Accounts for the following: Base Level Service Delivery Module (BLSDM) (myDecs), (myEvals) or like systems and in the role of Base AD POC for Case Management Systems (CMS)
• Provide user training and support for software and hardware installation. Training may be the dissemination of information or informal hands-on training to MilPDS/AFIPPS users.
• Validate system related problems and provide appropriate documentation to the AFPOA A1 Service Desk.
• Maintain required documents for MilPDS/AFIPPS users and complete monthly access verification.
• Perform in the role of Base Administrator for the Personnel Records Display Application (PRDA) in the ARMS.
• Process non-routine queries, schedule automated products for all PDS and perform transaction register/database analysis tasks and build and maintain local tables (MilPDS/AFIPPS), ensure Enterprise Output Manager (EOM) setup for distribution of print from MilPDS/AFIPPS.
• Manage and monitor inputs for MPF and CPO SharePoint pages using platform and software as determined by local commander.

Manage Personnel Systems. Perform systems administration to the Civilian Personnel Section for automated programs related to civilian personnel processes and programs to Civilian Personnel staff, Non- appropriated Fund (NAF) Human Resource Office (HRO) staff, and base level users.
Knowledge, Skills, Abilities (KSAs)

• Manage the Defense Civilian Personnel Data System (DCPDS). Perform DCPDS, and other Oracle-base programs administration IAW AFPC DCPDS CPO System Administration User Guide, to include system administration support and troubleshooting of all components.
• Manage the Personnel Data System Defense Civilian Personnel Data System (DCPDS) at the local level to include CPO Subtasks:
• Administer Defense Civilian Personnel Data System (DCPDS) IAW AFM 36- 1102, AFM. 171-130 System Administrator User Guide Note: Daily Local system support is operable at least 9-hours per day during normal duty hours unless the system is down.
• Administer System Security / Perform system security functions daily IAW AFI 33-202, AFSSI 5024 Vol 1 & 5027 daily as required by local communications infrastructure owners.
• Administer DCPDS Security / Perform AFPC DCPDS security functions IAW AFPC System Administration Procedure Guide daily as required by AFPC communications infrastructure owners Administer DCPDS Security / Perform DISA DCPDS security functions IAW DISA Form 41 monthly as required by AFPC and local communication infrastructure owners.
• Report Injury Compensation/Unemployment Compensation (ICUC), and Priority Placement Program (PPP) actions monthly as required by AFPC monthly as required by AFPC.
• Produce customer requested queries and products IAW within three (3) business days.
• Process Non-routine Query Requests IAW AFM 36-1102 within three (3) business days of receipt.
• Provide Information to CPO upon receipt of AFPC Notice to Air Missions (NOTAM) as it impacts CPO functions.
• Process non-routine queries, schedule automated products, perform transaction register/database analysis tasks and build and maintain local tables.
• Support planning and implementation of data systems at local level including, but not limited to, user account creation, maintenance, and user training and support concerning software and hardware installation.
• Submit requirements for new user ID and password for all supported programs.
• Manage and monitor Civilian Personnel Section SharePoint page inputs.
• Maintain computers and peripherals listed in the automated data processing equipment (ADPE) account, report software problems and process hardware or software procedural enhancements. The Contractor is not the custodian for the ADPE account.
• Have a minimum of three (3) years' experience with computer systems management, hardware, and software troubleshooting.
• Have a minimum of two (2) years' experience with Oracle.
• Have one (1) year experience with SharePoint.
• Have a minimum of two (2) years' experience with customer service. Have Security+ Certifications.
• Exemplify professionalism and courtesy in the performance of their duties, particularly in interactions with special needs customers and senior officers.
• Exercise task flexibility and efficient time management, contemplating surging customer loads and other unanticipated constraints not within the control of the Contractor (including DMDC CAC/ID disruptions internet outages, etc.)
• Be fully versed on the applicable authorities and processes.
• Answer phone calls promptly (under 2 minutes), with customers not experiencing excessive hold times.
• Clearly identify themselves as "Contractor" at all times, in all communication and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, email, and faxes, whether with Government personnel, other Contractor personnel, or with the public. Contractor employees who have military affiliation (i.e., reserve or retired military personnel) will not use their military rank.

Requirement for alll FTE:
Ensure that all FTEs hired meet the following requirements:

• 2.1. Be a US Citizen.
• 2.2. Be able to lift up to 20lbs and sit and/or stand in an office environment for regular duties, functions and activities as outlined in this PWS.
• 2.3. Be able to work as a part of a team, displaying professional behavior that aligns with the military code of conduct and IAW base behavior/conduct guidelines.
• Be proficient in Microsoft Office software products.
• Fluently read, write, speak, and understand English.
• Have no criminal record.

Benefits:

• Medical, Dental, and Vision
• Health and Welfare
• Short and Long-term Disability
• 401k
• Life and AD&D Insurance
• Supplemental Life and AD&D
• Bereavement
• Military leave
• Jury duty
• 10 Paid Federal Holidays
• Vacation/PTO
• Sick Pay

Please email your resume to: hr@jp-logistics.com, website: www.jp-logistics.com or call 804-661-1904