We are seeking an enthusiastic and customer-focused individual to join our team as a Customer Support Representative. The ideal candidate will thrive on interacting with people, possess exceptional communication skills, and demonstrate a strategic mindset. This role requires someone who brings energy, passion, and a proactive attitude to the table. We are looking for a team player who can also excel working autonomously, handling their assigned tasks efficiently. Our perfect candidate is a quick learner, adept at multitasking, and capable of taking ownership of their responsibilities.
Key Responsibilities:
• Operate and oversee the call center dedicated to providing exemplary service for our esteemed clientele through the royalty hotline. This individual will serve as the frontline responder for incoming calls on the taxpayer phone line, adeptly managing the switchboard. Duties include efficiently routing calls to the respective appraiser or analyst, ensuring prompt attention to diverse concerns from our county clients.
If you are ready to take on the challenge and make a significant impact as our Customer Support Representative, we want to hear from you! Bring your enthusiasm, passion, and energy to our team, and together, we will deliver exceptional service and satisfaction to our customers. Apply now and embark on an exciting journey with us!