Address
Form of workDescription:
The Booster Gear Customer Success Manager, CSM, is responsible for cultivating and growing the sales channel with each Booster School (events and tech accounts) for Gear. They will focus on year-round sales of apparel and promo products and work directly with the Booster C3 to identify decision makers within the school and opportunities to sell Booster Gear products.
A successful CSM will ensure the highest level of satisfaction with every Booster Gear client/order. The CSM will have responsibility for Informing/influencing Market Strategy for growing Gear within their market area (market type and region). They will focus on maximizing same school sales from the entire customer base inside a school. CSMs should provide thought leadership for specific "gear" product lines and serve as the guarantor of the Customer Experience for Gear.
Core Responsibilities:
Benefits:
Tech: Macbook and $100 per month cell phone allowance [full time]
Insurance Benefits: Medical, Vision, and Dental [full time]
Paid Time Off: 10 days [full time]
All major holidays and additional business closed days
Salary + Sales Incentive
The Booster Gear Customer Success Manager, CSM, is responsible for cultivating and growing the sales channel with each Booster School (events and tech accounts) for Gear. They will focus on year-round sales of apparel and promo products and work directly with the Booster C3 to identify decision makers within the school and opportunities to sell Booster Gear products.
A successful CSM will ensure the highest level of satisfaction with every Booster Gear client/order. The CSM will have responsibility for Informing/influencing Market Strategy for growing Gear within their market area (market type and region). They will focus on maximizing same school sales from the entire customer base inside a school. CSMs should provide thought leadership for specific "gear" product lines and serve as the guarantor of the Customer Experience for Gear.
Core Responsibilities:
- Lead the understanding of the product(s), sales opportunities, and competitive landscape for custom gear products within the Booster regional market.
- Partner with the C3 at each school to focus on "shared wallet" and expanding customer base sales within the School.
- Increase YOY sales from each school and profit raised for schools from sale of products and business sponsorships
- Uphold 80%+ retention of schools served YOY with gear products
- Seek out new ways to create more value for gear products and build relational equity with the School and C3
- Plan and execute sales and marketing campaigns around key activations throughout the school year (Back to school, Holidays, Graduation, etc)
Benefits:
Tech: Macbook and $100 per month cell phone allowance [full time]
Insurance Benefits: Medical, Vision, and Dental [full time]
Paid Time Off: 10 days [full time]
All major holidays and additional business closed days
Salary + Sales Incentive
