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SalaryAbout us
Rockwall Phone Repair is a small business in Rockwall, TX. We are professional and agile.
Our work environment includes:
- Modern office setting
Job Description: Customer Service Representative at Tech Retail Store
Responsibilities:
- Provide assistance and support to customers in person or over the phone
- Respond to customer inquiries and resolve any issues or concerns
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate and detailed records of customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures for customer service
Skills:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities to address customer issues effectively
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in using computer systems and software for data entry and record keeping
- Ability to work well in a team environment and collaborate with others
- Strong attention to detail and accuracy in maintaining records
Join our team of dedicated customer service professionals and make a positive impact on our customers' experiences.
To apply, please submit your resume and cover letter detailing your relevant experience in customer service. We look forward to reviewing your application.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- In-person
Experience:
- Customer Service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
