About us
ASAP Heating and Air, Inc is a small business in Tulsa, OK. We are fast-paced, professional, creative and our goal is to provide exceptional customer service to every client.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Casual work attire
Are you interested in a Customer Service Representative position? Based at our office in Tulsa, Oklahoma, this is a great place to work as part of a growing and dynamic organization. We're looking for individuals with a passion for communication. We are looking for someone with excellent phone skills, and the ability to stay organized and multi-task on a daily basis. You will be responsible for communicating with customers via online services, email, and phone.
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- Call center
- In-person
- Office
Work Location: In person