Customer Services Representative

CUSTOMER SERVICE REPRESENTATIVE

We are currently looking for a NightShift Customer Service Representative to join our Green Tree Family in Passaic, NJ. Must be available to work 6pm to midnight. Sunday thru Thursday, 30 hours with the possibility of going to 40 hours.

Our organization is seeking for a responsible, motivated, outgoing individual with great customer service skills to join our team. The ideal candidate should have excellent oral and written communication skills and be able to interact with all levels of staff. This person will perform many different administrative duties to ensure the efficient and smooth day-to-day operation of the position.

Responsibilities Include:

• Performing administrate tasks, including filing, photocopying, and scanning documents.
• Taking customer orders over the phone, internet, and from salespeople.
• Create and upload sales reports to designated portal.
• Work and support the Sales Staff when needed.
• Issue credit to customers when required.
• Enter vendor receiving documents.
• Perform other administrative duties as assigned by Management.

Education and Requirements:

• High School Degree or Equivalent.
• 1 year of Customer service experience required.
• Display excellent verbal and written communication skills in a fast-past work environment.
• Ability to interact professionally with others and work independently.
• Microsoft Office Suite experience.
• Knowledge of SAP computer system a plus, but not required, will train.

What we offer:

• Competitive Pay
• Medical and Dental Insurance
• 401K with company match
• Life Insurance
• Paid Time off
• 6 Paid Holidays
• Employee Discount

Equal Opportunity:

It is the policy of Green Tree to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift
• Night shift

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Customer Services: 1 year (Required)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Passaic, NJ (Required)

Ability to Relocate:

• Passaic, NJ: Relocate before starting work (Required)

Work Location: In person