Responsibilities:
- Answer incoming calls and assist customers with service requests
- Dispatch service technicians to customer locations
- Coordinate and schedule service appointments
- Enter and maintain accurate data in hvac industry software
- Monitor and track shipments and deliveries
- Assist with shipping and receiving tasks as needed
Qualifications:
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Proficient in data entry and computer systems
- Familiarity with phone systems and customer service practices
- Ability to work in a fast-paced environment and handle multiple priorities
We offer competitive compensation and benefits packages. Join our team today and contribute to our success in providing exceptional service to our customers. Apply now!
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dispatching: 2 years (Preferred)
Work Location: In person