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Form of work
Salary```Job Summary:```
We are seeking a detail-oriented and customer-focused individual to join our team as a Production Scheduler/Customer Service representative. In this role, you will be responsible for scheduling the production daily, providing excellent customer service and accurately entering data into our system.
```Duties:```
- Daily scheduling of products for production
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide information about products and services to customers
- Assist customers with placing orders, tracking shipments, and resolving any issues or concerns
- Perform data entry tasks with a high level of accuracy and attention to detail
- Analyze customer data to identify trends or patterns that can improve our service offerings
- Make outbound calls to follow up with customers or gather additional information as needed
- Maintain customer records and update information as necessary
```Experience:```
- Previous experience in manufacturing enviroment
- Customer service and data entry experience is preferred
- Strong communication skills, both written and verbal
- Excellent phone etiquette and interpersonal skills
- Proficient in data entry and computer systems
- Ability to multitask and prioritize tasks effectively
If you are a motivated individual with a passion for providing exceptional customer service and have strong data entry skills, we encourage you to apply for this position. We offer competitive compensation and benefits packages, including opportunities for career growth within our organization.
Note: Please do not include any contact information such as email or phone number in the job description.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Experience:
- Microsoft Excel: 1 year (Required)
Work Location: In person
