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SalaryWe are looking for new Call Center Representatives to join our CMS Manasquan team!
Criticom Monitoring Services (CMS) provides 24-hour alarm monitoring for residential and commercial customers. When a customer's alarm system activates, we receive and process the alarm, dispatching the proper authorities if needed.
What's in it for me?
- Starting Pay of $17.49/hr to start.
- Shift differentials up to $4.00/hr.
- Bilingual Differentials!
- Medical, Dental and Vision insurance + fully array of other benefits!
- Generous PTO package!
- Tuition reimbursement!
- A family-oriented team environment!
Responsibilities:
- Handle Emergency Signals
- Notify/Verify Alarm Signals
- Dispatch Proper Authorities
Requirements:
- HS Diploma/GED
- Customer Service Experience
- Weekends, Holidays & Overtime Flexibility
- Computer Literacy
Shifts available: 2nd shift (3pm-11pm) and 3rd shift (11pm-7am) Please note: We only offer full time positions. This position would not be conducive as a second job due to the fact that we are essential personnel.
Paid training will take place on site in Manasquan, NJ starting March 4th, 2024!
Job Type: Full-time
Pay: $17.49 - $21.49 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Work Location: Hybrid remote in Manasquan, NJ 08736
