Customer Service

Are you someone who thrives in a people-focused environment looking to gain experience from the entry-level? If so, our Customer Service Representative position is for you; Apply Today!

At First Class Acquisitions we are one of the leading providers in Customer Service, Sales and Business Development for top-tier nationwide clients. We are in search of a Customer Service Representative that has an exuberant personality and a passion for working with others! Our Customer Service Representative place a huge emphasis on the attention to detail with each customer account, and the ability to solve any and all problems, should they arise. First Class Acquisitions has a close-knit and inclusive Customer Service Representative team that is leading with the utmost professionalism, and cost-effective sales solutions for our clients to increase their market share and drive sales revenue and overall profitability.

Responsibilities of our Customer Service Representative:

• Initiate and create a relationship with each customer account
• Drive sales results by delivering a top-notch and elevated customer experience
• Achieve all productivity goals through successful negotiation and upselling tactics
• Act as a product knowledge expert and always lead sales interactions with product features and benefits, not discounts
• Provide customer support and answer any questions asked in a professional manner
• Brainstorm and strategize with other Customer Service Representatives new and innovative ways to maximize sales results and optimal profit margins

Requirement for our next Customer Service Representative​​​​​​​:

• 1 year of relevant experience in retail, customer service, OR equivalent entry-level position is required
• Energetic, team-oriented, and passionate about working with other team members/customers
• Self-motivated and goal-oriented professional
• Ability to adapt to unpredictable situations 
• Exceptional communication and negotiation skills is a must!
• Student mentality, with the drive to continually improve and succeed

Perks of working with First Class Acquisitions:

• Full paid entry-level training & ongoing development from upper management
• Competitive pay packages with generous bonuses
• Travel to company-sponsored events (both in and out of the country)
• Networking opportunities with other entry-level, junior-level, and senior-level executives
• All major holidays off

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