Customer Service Technician

ABOUT THE ROLE
Performs various tasks associated with the bagging, palletizing, batching, mixing, sampling, testing, loading rail, and the operation of feeding, weighing, bulk loading/transporting cement products, and providing Customer Service.
WHAT YOU'LL BE DOING

• Operates and monitors bagging and palletizing stations, loads outgoing trucks, load and unload rail cars, unloads incoming raw materials, and prepares/tests product and raw material samples.
• Operates forklift, small loader, rail car mover, sweeper, and other light industrial equipment.
• Verifies accuracy of paperwork for incoming/outgoing shipments.
• Records accurate information and statistics associated with all work performed. Makes operational changes based on analysis of data collected.
• Interprets and understands readings on equipment instrumentation panels.
• Participates in formal and on-the job training programs to acquire/broaden both technical and non-technical job skills; participates in cross training activities.
• Interacts with members of Process Areas on a regular basis to gather or communicate information, solve problems, etc.
• Follows all safety procedures, checks for safety hazards, takes corrective action to eliminate safety hazards. Adheres to plant environmental policies and maintains a clean and orderly work area.
• Ensures product quality and quantity within assigned area.
• Inspects equipment assigned to him/her each shift in accordance with plant policy.
• Assists with preventative maintenance and repairs on equipment.
• Applies skills and performs work in other positions as assigned.
• Works rotating shift schedule as assigned, and available to be 'on call' to handle off shift production/customer demands or equipment repairs.
• This position interacts with all plant employees.

WHAT WE ARE LOOKING FOR
Required Education: High School diploma/GED
Required Work Experience: 1-2 years
Travel Requirements: Less than 10%
Required Computer and Software Skills: Basic computer skills
Additional Requirements:

• 1-2 years of basic industrial, mechanical, or shipping experience is required, 2-4 years experience is preferred.
• Ability to lift up to 94 pound bags of material to manage inventory is required.
• Must possess a valid driver's license.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
• Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Disability and Life Insurance coverage
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day policy

YOUR HOLCIM EXPERIENCE
At Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
Click to view Company Benefits Overview
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please call (773) 355-4557 or email recruiting-accommodations@holcim.com. This email address and phone number should only be used for accommodations and not general inquiries or resume submittals.
Please visit our Pay Transparency Policy Statement
Driven by our purpose to build sustainable solutions for people and our planet, Holcim US encourages interested candidates who meet many, even if not all of the job requirements to apply for a position. We provide a safe working environment for all and strive for diversity in our teams and inclusivity in our work.
We take pride in our hiring processes and our commitment to all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Our goal is to drive diversity in our teams and inclusivity in our work. Holcim (US) Inc., Holcim - ACM Management, Inc., and their affiliates and subsidiaries are an Equal Opportunity Employer, deciding all employment on the basis of qualification, merit and business need.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.