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Form of workJob Description
We’re looking for an enthusiastic, highly-motivated Customer Service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive environment, we want to hear from you!
Compensation:$34,000
Responsibilities:- Create records of customer interactions and follow up to ensure all questions have been answered
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Regularly meet with sales lead to receive the newest service and product knowledge
- Ensure customer account information is up-to-date
- High school graduate, G.E.D. recipient, or equivalent
- Strong knowledge of customer interface and interaction
- Excellent active listening, interpersonal, and communication skills
We help our clients in an extremely emotional process and we want our staff to show them that we really cared and fought for them, so if you are not passionate about helping people or you don’t believe in helping the immigrant community, this job is not for you. We are changing people's lives by helping fix their immigration status, so they can work in live in this country without fear. You can help us make a difference in our clients' lives by joining our team! We have an outstanding company culture!
We work hard, but only 9:00-5:00, and no weekends! We offered paid time off and health insurance!
