Customer Service / Secretarial / Telemarketing (2023-12-07)

ENTRY LEVEL.

Training for

• Answering phones, screening calls and directing calls, directing call to voice mail.
• Opening and distributing mail.
• Computer skills (Microsoft Outlook, e-bay, etc.)
• Taking orders and processing in ERP system
• Serve as point of contact between Customers and Production Planning or Engineering Department
• Manufacturing responsibilities: Printing shippers and Production Floor Travelers, and other documentation needed for the production process.
• Processing Daily Bank Deposits and mailing of customer invoices
• Matching Packing slips, purchase orders and Vendor invoices.
• Processing Returns from Customers.
• Accounting duties as needed including posting of payables and receivables.
• Greeting Visitors· Assisting with planning of Corporate lunches for staff
• Contributing to team by responding to requests as needed