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Form of workCustomer Service Representatives earn $40,000 - $55,000 annually based on performance and ability to close the sale!
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!
WHAT WE OFFER
- Base pay + commission + bonuses!
- All inbound sales leads – NO COLD CALLING!
- Ongoing professional development, plus hands-on training prepares you for on-going success!
- 88 hours of PTO awarded on day one of hire
- 4 Paid Holidays
- Health Care Options available
- 401k plan
- We are a fun and supportive TEAM environment – come check us out!
Moving is stressful – join our team and help take the stress out of our customer’s day.
RESPONSIBILITIES
- Provide outstanding Customer Service on all calls and online inquiries
- Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
- Utilize your sales proficiency to secure critical sales
- Enter, schedule and coordinate customer moves
- Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints or Customer Service issues
- Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
- All other duties as assigned
REQUIREMENTS
- High school diploma or equivalent
- Excellent Customer Service skills; effective listening and communication
- Friendly, positive voice, enjoys talking with others and assisting with their needs
- Strong computer skills
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Reno, NV.
