Customer Service Representatives Needed!

Enjoy Helping others? Customer Service and/or Call Center Experience? HCL America Solutions is looking for you!!

This position is Full Time & looking to START SOON!!

Folks nearby or residing in El Paso, TX are encouraged to apply.

*Summary: HCL services a wide variety of brands and services by bringing quality Customer Service to the experience of our target market for each Team and Brand you as a Customer Service Agent represents. Customer Service Representatives will handle inbound and outbound calls, e-mail, live chat, and social media monitoring (internal and external).

• Examples of contact types would include, but are not limited to account management, general queries, placing orders, reporting adverse events, and special situations. Product description, trouble inquires.

*Business Hours: Shifts: 8am - 11pm, Monday - Saturday NO Sundays!

*Program Hire Requirements:

* Previous call center experience is preferred or strong Customer Service focused work history.

* Must be self-directed and able to work independently, demonstrate good problem solving skills, critical thinking skills, in addition to multi-tasking skills as there are a number of computer programs involved in the handling of calls and need to be comfortable with quickly navigating, and talking and typing simultaneously.

Skills Needed:

• HS/GED
• Call Center Exp./Knowledge
• Work From Home experience
• Typing/Computer Navigation
• Social Media Knowledge
• Active Listening Skills/Data Entry

If you are interested in hearing more about this AMAZING opportunity starting soon, please apply today!

C3i Solutions is an Equal Opportunity Employer - EOE, M/F, D/V.

https://www.hcltech.com/candidate-privacy-notice

Job Type: Full-time

Salary: From $12.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• Hybrid work

Application Question(s):

• Are you willing to undergo a Background Check?

Education:

• High school or equivalent (Required)

Experience:

• Work From Home: 1 year (Preferred)
• Customer Service: 1 year (Required)
• Call Center: 1 year (Required)

Work Location: Hybrid remote in El Paso, TX 79936