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SalaryTebo Dental, an Atlanta-based pediatric & teen dental group, is looking for a professional to join our motivated and ambitious team. The ideal candidate for this position will have exceptional attention-to-detail and will be intelligent, organized, dependable, driven, forward thinking, and ready to take their career to the next level with a growing company.
Responsibilities:
- Build positive rapport with patients and parents by delivering exceptional Customer Service over the phone
- Promptly respond to incoming calls
- Utilize scorecards to ensure you meet the standard requirements for each call
- Schedule appointments to ensure all practices are booked according to protocol
- Accurately document all information exchanged during each call
- Contact parents/patients to remind them of their scheduled appointments
- Effectively communicate office policies over the phone
Qualifications:
- Fluency in Spanish is a plus
- Previous Customer Service experience is preferred
- Able to work Monday-Friday as well as select Saturdays and holidays
- Exceptional verbal and written communication skills
- Proficient computer skills
- Strong organizational skills and attention to detail
Benefits:
- Comprehensive Training Provided
- Health, Dental, & Vision Insurance
- Paid Time-Off
- 401(k) with Match
- LifeTime Fitness Membership Discount
- Healthy Breakfast & Snack Options
- Long-Term Disability
- Career Advancement & Growth Opportunities
For more insight into our company's culture and values, please visit our website at TeboDental.com/WhoWeAre, TeboDental.com/TheThinkTank and TeboDental.com/Benefits.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Language:
- Spanish (Preferred)
Work Location: In person
