Customer Service Representative

Exciting Opportunity: Customer Service Representative Position

Affinity Solutions, a leading client driven company, is actively seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. If you are passionate about providing exceptional service, resolving customer inquiries, and ensuring customer satisfaction, we invite you to apply for this rewarding position.

Position: Customer Service Representative

Location: Central Philadelphia

Job Type: Full-Time

Responsibilities:

Provide accurate and helpful information to customers regarding products, goods, and services.

Resolve customer issues and concerns by providing solutions with empathy and a commitment to customer satisfaction.

Collaborate with other team members to ensure seamless customer experiences.

Document customer interactions and transactions accurately in our system.

Identify and escalate priority issues to the appropriate department.

Stay informed about company products, services, and promotions to effectively assist customers.

Qualifications:

Previous Customer Service experience preferred.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to multitask and prioritize in a fast-paced environment.

Positive attitude and a passion for helping others.

Requirements:

High school diploma or equivalent.

Availability to work flexible hours, including evenings and weekends.

Ability to handle stressful situations with calmness and professionalism.

Eagerness to learn and adapt to new processes and technologies.

If you are a motivated individual with excellent communication skills and a commitment to providing exceptional Customer Service, we encourage you to apply for this exciting opportunity. Join our team and be part of a company that values its employees and is dedicated to delivering outstanding customer experiences.

Job Type: Full-time

Pay: $763.38 - $919.34 per week

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Jenkintown, PA 19046: Relocate before starting work (Required)

Work Location: In person