Address
Form of work
SalaryTemporary Position 12 Weeks - Not a remote position
Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Handle customer inquiries, complaints, and requests in a professional and timely manner
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Upsell products to customers when applicable
- Analyze customer interactions to identify areas for improvement and implement necessary changes
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
Requirements:
- Bilingual proficiency in English and Spanish
- Previous experience in a Customer Service role preferred
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Basic computer skills and familiarity with QuickBooks software
We offer competitive compensation. Join our team of dedicated professionals and make a difference in our customers' lives. Apply now!
Job Type: Temporary
Pay: From $16.00 per hour
Expected hours: 40 per week
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
