Customer Service Representative - Bilingual.

A Customer Service Representative handles a variety of member service calls, resolves account issues, and collects payments/orders. A Customer Service Representative completes and maintains related reports, records, and files.
Responsibilities:
Understand related regulations, statues, and filing requires as related to financial services ...

Utilize Microsoft Office products (Word, Excel, PowerPoint, Outlook) on a daily base
Cross-sells products and services and supports all functions
Problem solve member situations by carrying out detail and understanding customer needs
Prepare miscellaneous documents and reports and maintaining related records
Complete outbound communication such as courtesy calls to members
Perform efficient, effective and accurate teller functions
Working hours: 8:00 AM - 6:00 PM
Skills:
Organized and detail-oriented,
analytical and problem solver
Oral and written communications
High school education or GED
Six months to two years of similar or related experience
Fluent in English and Spanish
Call Center experience preferred
Cash Handling Preferred
Education:
High School
Experience:
0-1 years
Qualifications:
Organized and detail-oriented
Analytical and problem solver
Oral and written communications
High school education or GED
Six months to two years of similar or related experience
Fluent in English and Spanish
Off on SUNDAYS...APPLY TODAY!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).