Customer Service Representative & Accounts Receivable Specialist (Part Time)

Serves customers and Sales Managers by providing product and service information; resolving product and service problems, and assisting in the Accounts Receivable department.
Job Description:
This role is a Part Time position and in office with the required hours of 11am-5pm.
Specific Duties:

• Welcome all visitors / employees.
• Perform general administrative tasks to include: Daily mail duties, data entry, typing memos, scanning and filing, and correspondence.
• Serve as an assistant for a variety of office functions as time allows.
• Perform other duties as assigned.

• One year of experience as a receptionist or office clerk preferred
• Knowledge of MS Office software (Word, Excel and PowerPoint)
• Basic data entry and keyboarding experience
• Professional appearance and demeanor
• Excellent verbal and written communication skill
• Serves customers and Sales Managers by providing product and service information; resolving product and service problems.

• Process invoices and credits for the New York retail business
• Deposit checks, maintain weekly cash transfer form, review monthly statements, work POs
• COD notification delivery and weekly reporting
• Communicate A/R aging
• Ensuring customer satisfaction by answering calls and responding to customer inquiries or requests in a timely manner.
• Assisting customers with questions regarding order status, pricing, and shipping issues.
• Accurate data entry of customer orders.
• Working with sales representatives and managers for pricing overrides, special products, and problem resolution with customer accounts.
• Answering telephone
• Assist the team as needed and be able to backup other jobs during vacations and illness.

• Excellent written and verbal communication skills with professional telephone etiquette
• Resolution driven and Customer Service oriented
• Ability to multi-task and meet deadlines in a fast paced, high volume environment.
• Detail oriented with strong organization skills.
• Solid computer skills including: MS Office (Excel, Word and Outlook), AS400 experience is helpful
• Perform wide variety of administrative duties as assigned
• Local candidates preferred (no relocation package available)